I can’t say enough about how pleased we are with Dale, Ed and the crew. They are professionals and truly care about the safety of their clients. They inspected our fireplaces and determined what needed to be done to bring them back to code and be safe for us to use. They stress safety first! We were impressed! They are easy to get along with and appreciate being involved in the process as they work with you to complete the project. They completed three fireplace renovations for us and are now working on two more. We have recommended them to several friends and relatives and they are thrilled with their work. We highly recommend them for all of your fireplace and related service and installation needs. Plus they are fun!!
— Meg Greenwell, Kealakekua Ranch
After 16 years using our wood-burning fireplace, we finally decided to buy a gas fireplace. We were a little leery about having it installed because our past experience had been we’d call someone to service our fireplace and either they wouldn’t call back or they would schedule an appointment and not show up. Not so with Hawaii Fireplaces. They came highly recommended and now I know why. They showed up on time, answered their phone and returned all of our phone calls. Parts had to be ordered and they showed up on time when the parts came in. What a pleasant experience it has been to work with them and if you are looking for someone who does a great job, is reliable and great to work with, I recommend Hawaii Fireplaces.
— Joanne Coon, Waimea
I had problems immediately upon installation of some very beautiful but improperly installed gas burning stoves. After many visits by the “licensed installer” and unanswered complaints to the retailer, Dale Harrington of Hawaii Fireplaces was referred to me. He simply did not give up until all stoves were working perfectly and cleanly. He was covered head to toe with soot (on multiple occasions as he received the necessary parts) and worked way beyond the norm with a dedicated attitude. Even my 76 year-old mother who was visiting at the time, could not stop talking about what a hard working nice guy he was. Dale even established on his own initiative an annual checkup visit to keep the stoves safe and burning efficiently. I recommend him every time I have a chance!
— Rebecca Keliihoomalu, Broker, West Waikoekoe, Honokaa
When people ask me who I use for my fireplace I refer them to Hawaii Fireplaces. They came to my rescue after a contractor failed to convert my gas fireplace to propane. I first spoke with other contractors and Hawaii Fireplaces was absolutely the most knowledgeable. They were very responsive to my needs offering different alternatives that wouldn’t break the bank and making them very clear. They are my first choice for all my fireplace needs and I feel perfectly comfortable recommending them.
– Karen Sanchez, Waimea
I have found that people run their business whichever they choose. I’ve worked with Dale Harrington of Hawaii Fireplaces for quite awhile now and believe he has chosen the right way! Personal, punctual, and professional is a great way to describe Hawaii Fireplace’s work ethics. Dale’s performance is always outstanding in the field and his attitude towards his work, his employees and his customers shows Dale to be courteous and fair. Hawaii Fireplaces has helped me to do some awesome projects which my clients still rave about to this day. I would highly recommend Hawaii Fireplaces for all your flame and heat needs from an outdoor fire pit to an indoor fireplace. With Hawaii Fireplaces you’ll be just fine!
– Peter Banks, General Contractor-Kamuela